Shipping Policy

Thank you for shopping with us! We strive to offer fast and efficient shipping to ensure you get your orders as quickly as possible. Below, you'll find all the essential details about our shipping policy.

Shipping Methods & Rates

We offer a variety of shipping methods to suit your needs. Shipping rates are calculated based on your location, the weight of your items, and the shipping method selected during checkout.

• Standard Shipping: Typically takes 7-15 business days (varies based on location).
• Expedited Shipping: Typically takes 2-3 business days.
• Next-Day Shipping: Available for select locations, typically arrives the next business day.

Shipping Costs

Shipping costs will be calculated at checkout. Shipping fees depend on:

• Delivery address
• Package weight
• Selected shipping method

Free Shipping: We may offer free standard shipping on some orders within some specific countries and based on the number of orders/item purchased.

Order Processing Time

• Order Processing: All orders are processed within 1-3 business days from the time the order is placed. Please note that orders placed on weekends or holidays will be processed the next business day.

• Delays: Occasionally, due to high demand or other circumstances, there may be a delay in processing. If your order is delayed, we will notify you by email.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your package through our website or through the carrier’s tracking page.

International Shipping

We currently offer international shipping. International shipping fees will be calculated at checkout, and the delivery time will depend on the destination country.

Please note:

• Customs duties and taxes may apply to international shipments and are the responsibility of the customer.
• We are not responsible for delays caused by customs or shipping carriers.

Order Issues

If you experience any issues with your order such as incorrect or damaged items, please contact our customer service team immediately at 1premiumnail@gmail.com. We will work to resolve the issue as quickly as possible.

Shipping Restrictions

Some items may be restricted from shipping to certain locations due to size, weight, or shipping regulations. If this affects your order, we will contact you promptly to provide alternative solutions.

Shipping Address Changes

Please ensure that the shipping address provided at checkout is accurate. We cannot guarantee changes to the address once your order is processed. If you notice an error with your shipping address, please contact us as soon as possible.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been delivered to the provided address. We recommend ensuring a secure delivery location. If you suspect that your package has been lost or stolen, please contact the carrier directly.